CENTURYLINK CUSTOMER SUPPORT CENTER
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New customer or upgrading service?
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New customer or upgrading service?
Phone icon Call 855-712-5860
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Upgrade Service
Ready to upgrade to a new device? Learn about your options.
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Move Service
It's easy to transfer your CenturyLink service without missing a beat.
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Existing customers
Already a CenturyLink customer? Choose one of the following options to get started with your account support.
Not sure what plan or speed is going to be best for you?
Our experts know how to help you find plans that meet everyone's needs.
Call to get started
Phone icon 855-712-5860
Frequently Asked Questions
Are there any data caps on CenturyLink internet services?
CenturyLink offers unlimited data on internet plans including fiber internet, which is our fastest speed offering. Additionally, we do not charge for overages, while some of our competitors may charge more if you exceed a set amount of data.
Does CenturyLink offer no annual contract home internet service?
CenturyLink Simply Unlimited Internet offers unlimited data without an annual contract. Additionally, there are no data overage charges, and no bundling requirements.
Can I use my own modem or previous CenturyLink equipment?
When you order online, you will see a note during the order process if bringing your own modem is an option. However, if you have CenturyLink internet service, you will get the best experience and performance by using certified CenturyLink equipment. Why? Our modem/router combo equipment is tested and optimized for maximum performance on the CenturyLink network, is easy to set up, and comes with free 24/7 tech support.
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