CENTURYLINK CUSTOMER SUPPORT CENTER
Our CenturyLink experts are ready to help 24/7
New customer or upgrading service?
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New customer or upgrading service?
Phone icon Call 855-459-3127
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Upgrade Service
Ready to upgrade to a new device? Learn about your options.
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Move Service
It's easy to transfer your CenturyLink service without missing a beat.
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Existing customers
Already a CenturyLink customer? Choose one of the following options to get started with your account support.
Not sure what plan or speed is going to be best for you?
Our experts know how to help you find plans that meet everyone's needs.
Call to get started
Phone icon 855-459-3127
Frequently Asked Questions
Are there any usage limitations or data caps on CenturyLink internet services? Arrow
CenturyLink offers unlimited data on all internet plans including Fiber Internet, which is our fastest speed offering. Additionally, we do not charge for overages, whereas some of our competitors begin to charge in excess of 10 GB of data.
Does CenturyLink offer no-contract home internet service? Arrow
CenturyLink Simply Unlimited Internet offers unlimited data without any annual contracts. Additionally, there are no promotional rates that expire after a few months, no data overage charges and no bundling requirements
Can I use my own modem or previous CenturyLink equipment? Arrow
When you order online, you will see a note during the order process if bringing your own modem is an option. However, if you have CenturyLink internet service, you will get the best experience and performance by using certified CenturyLink equipment. Why? Our modem/router combo equipment is tested and optimized for maximum performance on the CenturyLink network, is easy to set up, and comes with free 24/7 tech support.
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