*The CTL Fees are Facility Relocation Cost Recovery Fee, Property Tax Recovery Fee, and Federal Regulatory
Recovery Fee. These are neither taxes nor required by law but set by CenturyLink and may change. For
information about taxes and fees, visit
centurylink.com/feesandtaxes.
Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices.
Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside
of network control, including customer location, devices, equipment, and access through a wired or wireless
connection; see
centurylink.com/internetpolicy for more information.
Services are not available everywhere. Offer is available to qualifying customers only. Limited time offer.
Monthly service rate, leased equipment rates, installation and construction fees, and taxes and fees, are
subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior
discounts will be void. Additional restrictions apply.
Internet Equipment: Customers may provide their own compatible equipment, lease from CenturyLink (up to
$17/mo.), or one-time purchase (up to $200 + tax).
Installation: A one-time installation fee may apply
depending
on network technology at customer location: Standard installation fee up to $25 (technician completes work
outside of location and customer installs equipment /connects devices inside) or technician installation fee up
to $149 (technician completes work outside of location and installs equipment /connects devices inside).
Construction: For new Internet installations, construction charges may apply (“Construction Charges”).
Customers
will pay $500 unless the total cost equals or exceeds $1,000, and in that case, Customer will be responsible to
pay the entire amount of Construction Charges, which usually does not exceed $2,000. Customers must approve
Construction Charges before work begins; either party may cancel with no further obligations.
Billing:
Month to
month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without
an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see
centurylink.com/eula). To receive advertised rate, customer must enroll in paperless billing and agree to not
receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner,
the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink
online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill.
Postpay: A credit check or deposit may apply.
Prepay: Service will begin on the date your order is
completed and
full payment is processed through your choice of bank account (via ACH payment), debit card, credit card, or
other prepay service available with your subscription. Each month following, a recurring e-commerce transaction
for your service will be processed as service automatically renews monthly until cancelled by customer.
Unlimited Nationwide Calling: A credit check or deposit may apply. Service applies to one residential
phone line with direct-dial, local and nationwide long distance voice calling from home phone, including Alaska,
Puerto Rico, Guam, and U.S. Virgin Islands; excludes commercial use, call center, data and facsimile services
(including dial-up Internet connections, data services, and facsimile; each may be billed at $0.10 per minute),
conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or
multi-housing units. Usage will be monitored for compliance and service may be suspended/terminated for
non-compliance. If usage consistently exceeds 5,000 minutes/mo., customer may be moved to another plan.
International calling billed separately. Voice service is governed by tariffs, terms of service, or terms and
conditions posted at
centurylink.com/terms.